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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Dulgarian

January 28, 2026

5  out of  5
rating by Diane Dulgarian
"Oh my stars! My previous company wanted more than double! Vanessa has been there since I started looking around last year. Amazing customer service to the point she made it feel like family (the good side, not the tear out your hair side). Got me an amazing rate! Not one to have to usually use it, so we will find out that side later-knock on wood."
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Tenzity on 60fps

January 19, 2026

5  out of  5
rating by Tenzity on 60fps
"I worked with Heather for an auto policy quote, she was very kind and communicated clearly! Really appreciated my experience with her!"
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Chris Dougherty

January 19, 2026

5  out of  5
rating by Chris Dougherty
"I can't recommend Beth and Stacy’s office enough! After struggling with other providers to find coverage for my teenage daughter, Stacy made the process incredibly easy. She explained State Farm’s teen driver policies with total clarity. We were so impressed that we moved our entire family over and will be switching our homeowners insurance to them later this month!"
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lynda Aldrich

January 19, 2026

5  out of  5
rating by lynda Aldrich
"Very polite kind and caring agent. I was glad to get on board.Thank you so much . Very easy process"
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TL Herrington

January 15, 2026

5  out of  5
rating by TL Herrington
"I was connected with Stacey Burland of the Beth Holland Sate Farm team from Port smith Virginia. During our pleasant interaction, she was able to save me money on my policy. Now I have a more affordable policy with a deductible that is 1500 dollars less than my previous insurance agency. If you are looking to save on a required monthly expense, this is the team and agent to seek out. Just call and find out for yourself!"
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Helen Mills-little

January 15, 2026

5  out of  5
rating by Helen Mills-little
"Excellent service. I am satisfied. Thanks to my FATHER!!!"
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Young Moore

January 15, 2026

5  out of  5
rating by Young Moore
"What can I say. Vanessa called me back in December to help me save money on my car insurance and all I can say is that she is the BEST I’m happy I switched from Geico to State Farm. Thank you again Vanessa."
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Keith Barnard

January 8, 2026

5  out of  5
rating by Keith Barnard
"Great and informative communication"
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Felicia Hall

January 3, 2026

5  out of  5
rating by Felicia Hall
"Vanessa was very helpful and patient with helping me with my new car insurance, and got me a great quote!! Out of this world customer service award goes to Mz. Vanessa🩷 Beth Holland and her Team are awesome!!"
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tina boswell

January 3, 2026

5  out of  5
rating by tina boswell
"Vanessa was kind and a great help in getting me set up for auto insurance and she explained everything in detail to me"
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Guru Gosai

January 2, 2026

5  out of  5
rating by Guru Gosai
""Vanessa is a delight to work with! I’d recommend her for any insurance needs!""
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Kc Rodriguez

January 2, 2026

5  out of  5
rating by Kc Rodriguez
"Had a great experience working with Stacey, would definitely recommend!"
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Kristy

December 17, 2025

5  out of  5
rating by Kristy
"Heather is a delight to work with! I’d recommend her for any insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brandon Rogers

December 17, 2025

5  out of  5
rating by Brandon Rogers
"Always kind and very helpful every time I message or call in."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jason Lewis

December 17, 2025

5  out of  5
rating by Jason Lewis
"Always helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ivy Attah

December 15, 2025

5  out of  5
rating by Ivy Attah
"I called in just to see the possibilities for switching my auto insurance and had the privilege of speaking to Jen Harrison who made my whole day! She is such a delight and helped me a ton, your customer service is top notch!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jessica thrift

December 11, 2025

5  out of  5
rating by jessica thrift
"Very kind, helpful and explained everything in detail for me"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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bryan cattenhead

December 5, 2025

5  out of  5
rating by bryan cattenhead
"I walked in without an appointment and had questions about a homeowners policy. Within 15 minutes I decided to establish a policy with State Farm, which saved me money compared to my current policy. Lauren was so friendly and helpful that I couldn’t have asked for a better experience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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michael kolenc

December 2, 2025

5  out of  5
rating by michael kolenc
"Great service and a large cost savings, wish I had made the switch sooner. Thank you Vanessa for all of your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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martika turner

November 27, 2025

5  out of  5
rating by martika turner
"Polite very knowledgeable and made my experience well worth it."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lugonda Vann

November 26, 2025

5  out of  5
rating by Lugonda Vann
"Faith has been consistently helpful with every transaction. Her professionalism, patience, and prompt responses to my concerns are truly top tier. Each transaction has been a great experience. Thanks a million!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Delicia Barber

November 21, 2025

5  out of  5
rating by Delicia Barber
"Very personable, helped with updating my payment option, processed my payment and found discounts...she was very funny! I love humor with customer service folks, it makes the process less intimidating and more comfortable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alpesh Patel

November 21, 2025

5  out of  5
rating by Alpesh Patel
"I have been working with Beth & her team for past few years and happy with using their services. Recently worked with Faith on commercial business policy renewal and i must say Faith went above and beyond to get Me the best possible coverages and saved some bucks. I will be keep using their services as long as state farm does not ridiculously increases the premium like this year."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joel Fulwider

November 20, 2025

5  out of  5
rating by Joel Fulwider
"Heather was great to deal with!! I had a great experience no problems, and everything went smooth!!!"
We responded:
"We appreciate your feedback! So glad you had a great experience. "
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rbranch884

November 19, 2025

5  out of  5
rating by rbranch884
"Working with Heather was amazing. She was well-informed, transparent, and she really went above and beyond. I was extremely happy with the assistance provided and very thankful to have met her. Thank you Heather!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"