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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mammon Lord

April 21, 2025

5  out of  5
rating by Mammon Lord
"Always great service. By far the best in Portsmouth!"
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Juanita Carroll

April 17, 2025

5  out of  5
rating by Juanita Carroll
"Faith was wonderful! Had a nice visit. I give her 5 stars!"
We responded:
"Hi Juanita! Thank you for your kind words about Lauren. We think she is pretty amazing as well! We are so happy to have you part of our State Farm family!"
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Sheyla Marin

April 16, 2025

5  out of  5
rating by Sheyla Marin
"I truly i appreciated the time Janette took to help me. As a mom of a toddler it’s not easy to find the time to call and speak with a representative. She made it so easy to set up a claim to get my windshield repaired. All with the quick access of having them come to my home. Im glad i can count on an insurance company that put the needs of their customers first."
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Jeremy Beeching

April 15, 2025

5  out of  5
rating by Jeremy Beeching
"Vanessa was amazing. Even after I kind of blew off the great quote she still helped me no questions asked! Also, the speed in which she got me insured and safe to drive was unmatched! Thank you Vanessa!"
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Ronald Collier

April 15, 2025

5  out of  5
rating by Ronald Collier
"Beth/Janette has given me excellent service as a new member of the State Farm family-I really appreciate it and hope to be a member for a long time…"
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Noelle Hartwig

April 15, 2025

5  out of  5
rating by Noelle Hartwig
"Heather was amazing and was very helpful and quick to respond and kind. I love State Farm and their dedication to their people. Thank you Heather!!"
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Timothy Humphrey

April 9, 2025

5  out of  5
rating by Timothy Humphrey
"Had a wonderful experience today thanks to the very knowledgeable and friendly Faith. Superb customer service."
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Tommy Thomasson

April 4, 2025

5  out of  5
rating by Tommy Thomasson
"Having my business and personal insurance with this agent has been great. Beth's team rocks. Thank you for all you do."
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La'Mar Murphy

April 4, 2025

5  out of  5
rating by La'Mar Murphy
"Vanessa helped me from start to finish.. provided excellent customer service and saved me over $200/mo on coverage 👍 👌 couldn't ask for better service .. thank you Vanessa‼️"
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Beatrice Burch

April 4, 2025

5  out of  5
rating by Beatrice Burch
"When my premiums skyrocketed with my current insurance carrier; I was on the hunt, State Farm was the lowest and they were laser focused on getting me even more savings. It was a breath of fresh air to have someone locally to assist me every step of the way! I would recommend Beth and her team for all of your insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Julie Helms

April 4, 2025

5  out of  5
rating by Julie Helms
"The office staff is always pleasant and helpful. I recently had an issue with an insurance renewal application sent by snail mail that was not received and Faith was invaluable in getting this resolved quickly! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bobby Ward

April 3, 2025

5  out of  5
rating by Bobby Ward
"Faith was very friendly and helpful. She went above and beyond to ensure we got exactly what was needed for our new truck. She was very professional and took all the stress away. What a great asset to the State Farm team. Thank you again Faith."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patricia Weaver

April 3, 2025

5  out of  5
rating by Patricia Weaver
"Janette was Outstanding Helping my husband and I today. Very professional 😍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Heather & Trevor Heath

April 3, 2025

5  out of  5
rating by Heather & Trevor Heath
"Faith and Lauren are the best in the insurance world, always ready to answer questions and help with a loving attitude."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bobby Cordle

April 3, 2025

5  out of  5
rating by Bobby Cordle
"Great quick service. Took a mere 30ish min to request and get a quote AND add on a ride share option to my insurance. Quick, done, new docs sent over! 💯"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeremy Moser

April 1, 2025

5  out of  5
rating by Jeremy Moser
"Julia has been very professional and patient, and I thank your office for being my agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Grace Bickley

April 1, 2025

5  out of  5
rating by Grace Bickley
"Julia was very helpful assisting me with my policy spinoff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christa Hayes

March 29, 2025

5  out of  5
rating by Christa Hayes
"I contacted the office manager (Lauren) as soon as the accident happened. It was fairly late & she was trying to get her kids down for bed. But as soon as I called she dropped EVERYTHING to come be with me & she stayed with me to help me figure out things ect. She didn't leave my side until everything was finished & everyone went home. Now that's what I called WONDERFUL customer service!!!!! God bless you Lauren!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Edward Brown

March 28, 2025

5  out of  5
rating by Edward Brown
"She made the whole process easy for me to understand and even made some adjustments to my renters insurance policy to make sure it met the Property Managements guidelines I thought that was awesome thanks again..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bianca Freeman

March 28, 2025

5  out of  5
rating by Bianca Freeman
"Julia was super helpful! She made adding my other vehicle seamless. She was very prompt and informative. Would highly recommend the Beth Holland office her as your State Farm agent!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Adam Hayes

March 27, 2025

5  out of  5
rating by Adam Hayes
"Very pleased with service and assistance from this branch. The responsiveness was top notch, Lauren met us the scene to address and questions or concerns we may have had. She's pretty much the new "Jake." The calls and assistance from the rest of the claims team has been exceptional as well. Give them a look, if you are looking or shopping rates!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LaTasha Anderson

March 26, 2025

5  out of  5
rating by LaTasha Anderson
"Heather was amazing! She wasn’t pushy or demanding. She made the experience very seamless. I’m happy to be back with State Farm and Beth Holland’s office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sheri Patoska

March 25, 2025

5  out of  5
rating by Sheri Patoska
"Victoria was very pleasant and professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chloricia Lake-myers

March 12, 2025

5  out of  5
rating by Chloricia Lake-myers
"Heather was very knowledgeable and helped me save more than $700 on my insurance! The process was quick and easy! Thank you, Heather!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Delores Floyd

March 10, 2025

5  out of  5
rating by Delores Floyd
"Beth was very helpful, she sent the quote to me right away. She answered all the questions I had about the renters ins policy. I decided to go with State Farm because of the reasonable prices and the overall quality of their customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"